Trauma-Informed Services

Traumatic reactions are normal reactions to abnormal situations. 

It is important for everyone to understand that victims of traumatic events will not always react or behave in the way that we might expect.

What is Trauma?

Any event that involves experiencing or witnessing actual or threatened death, serious injury, or sexual violence.

Traumatic experiences may include:

• being in a serious accident
• being physically assaulted
• being involved in a natural disaster, such as a bushfire, flood or cyclone
• being sexually assaulted or abused

Trauma-informed care means treating a whole person, taking into account past trauma and their coping mechanisms when attempting to understand behaviors.